Frequently Asked Questions

How do I know what class hitch I need for my vehicle?

Hitch classification depends on what is being towed and what tow vehicle is being used. Ideally, a trailer should ride behind the tow vehicle as level as possible while towing.

First, measure the distance from the ground to the bottom of the trailer coupler and from the ground to the inside top of your hitch opening while both truck and trailer are level. The difference between the two measurements is the approximate drop or rise needed.

If unsure of trailer height, measure from the ground to the center of the tow vehicle’s hitch opening and subtract that from 14″ (average trailer height is 15″–17″). Example: if your vehicle measures 21.5″, choose a 5″ drop.

Can I use the GEN-Y Hitch for multiple applications?

Yes. You can use your GEN-Y Hitch for multiple applications as long as the total cargo weight is less than the GVWR of the hitch weight rating (whichever is lowest).

Where can I find my GVWR?

The GVWR is listed in your tow vehicle owner's manual. If unavailable, contact your local dealer or the RV manufacturer.

Do all ball mounts have the same rating?

No. The weight rating of our ball mounts are stamped on the top of the balls. Ball mounts must be clearly marked with weight ratings, ball size, and manufacturer name to comply with SAE-J684 weight testing requirements.

Can I use GEN-Y Hitches in a rise and drop position?

Yes. Our BOSS, MEGA-DUTY, PHANTOM, PHANTOM-X, and PHANTOM-XT hitches are adjustable and can be used in both rise and drop positions.

What are the specifications for Class IV Hitches?
  • Designed for trucks, vans, and SUVs with a 2" x 2" receiver
  • Rated up to 12,000 lbs GTW and 1,000 lbs TW
  • Works with all Class III and IV accessories
  • Class I & II accessories usable with reducer sleeve
What are the specifications for Class V Hitches?
  • Designed for heavy-duty towing applications
  • 2½" x 2½" receiver opening
  • Up to 18,000 lbs with weight distribution
  • Compatible with Class III & IV accessories using reducer sleeve
What is tongue weight and why is it important?

Tongue weight (TW) is the downward force that the trailer tongue exerts on the hitch ball. Proper tongue weight is critical for safe towing because:

  • It ensures trailer stability and reduces sway.
  • Helps maintain proper contact between all trailer axles and the road.
  • Exceeding or underloading tongue weight can cause poor handling or accidents.

Most trailers recommend 10–15% of the total trailer weight as tongue weight.

Do GEN-Y Hitches come with a warranty?

Yes. All GEN-Y Hitches come with a limited lifetime warranty on materials and workmanship. If your hitch fails due to a manufacturers defect, our team will repair or replace it. A lifetime warranty is offered on our website for all TORSION-FLEX products for $99. For full warranty details, visit our warranty page or contact our customer service team.

What is the difference between a TORSION-FLEX hitch and a standard hitch?

A TORSION-FLEX hitch uses rubber torsion to absorb trailer movement and sway, whereas a standard hitch connects rigidly:

  • Standard hitch: Transfers 100% of trailer motion to the tow vehicle. Can result in trailer sway or bounce in uneven conditions.
  • TORSION-FLEX hitch: Absorbs up to 90% of the intertia between truck and trailer, allowing the tow vehicle and trailer to move independently. This absorbs movement, reduces trailer bounce, and provides a smoother, safer towing experience.